How personal data is collected and used
Crop Connect collects and uses personal data for several purposes:
Services: To provide you with services as specified in our website terms and conditions of use and the crowdfunding memorandum of agreement.
Legal Compliance: To comply with legal requirements, including regulations enforced by the Securities and Exchange Commission and other relevant government institutions.
System Security: To maintain the security of our systems, particularly our information technology platforms.
Business Operations: To improve business operations and services, especially through data analytics.
New Offerings: To create new offerings and promotions and inform you of these through appropriate channels, including direct marketing.
We collect personal data through several channels:
Crowdfunding Platform: When you sign up for an account, you provide your name, mobile number and email address. Additional information such as your legal name and related documents are required when you verify your account, and your bank account number is needed when you request a withdrawal of funds. Your usage of the platform also transmits your IP address to our systems and may involve the automated collection of potentially personal data by our partners/service providers.
Membership Platform: When you sign up for an account, you provide your name, mobile number, and email address. Additional information such as your legal name and related documents are required when you verify your account. Your usage of the platform also transmits your IP address to our systems and may involve the automated collection of potentially personal data by our partners/service providers.
Support Channels: When you contact us through any of our official support channels, you provide us with your contact information and any pertinent information related to your concern.
Affiliates and Service Providers: Crop Connect may receive your personal data through affiliates and service providers to whom you have given consent to share personal data with us, according to their respective privacy agreements. This data collection may be initiated by you, for example, when you open an account with Crop Connect-affiliated companies, or it may be automated, in the form of web browser cookies when you visit our site.
Retention and Security of Data
We keep your personal information for as long as we need it to for the abovementioned purposes. When we no longer need your information for those reasons, we either completely delete it or make it anonymous so we can still use it for things like statistics, research, marketing, advertising, promotions, or legal reasons. Personal data maybe retained, as provided for by the Data Privacy Act (Republic Act 10173), to comply with anti-money laundering regulations and other similar legal requirements.
Crop Connect maintains specific levels of organizational, physical, and technical measures to protect your personal data using in-house and external security software. Our websites and apps have security measures and systems in place to protect your personal information and keep it safe. These measures help prevent unauthorized people from accessing, sharing, or losing your data. We also make sure only the right people can access or share your information, and only for the reasons we said we would use it. However, because of how the internet and data transfers work, we can’t fully guarantee that your personal information will be 100% protected against very advanced or specialized attacks that try to access your data and information..
Sharing of data
The following is a list of affiliates, partners, and service providers who may receive personal and non-personal data from us, in relation to and fulfillment for the purposes mentioned above. By agreeing to this privacy policy, you allow for us to share your personal data with these entities, which may act as either information processors (in an outsourcing relationship with Crop Connect) or as information controllers (in a data-sharing relationship with Crop Connect). Some of these entities also directly collect your data through the integration of their systems with our platforms. By using the relevant components of our services, you also agree to their respective privacy policies.
| Name | Data Categories | Purpose of Processing |
|---|---|---|
| Amazon Web Services | All user data and content | Hosting of Crop Connect’s technological platforms for the provision of core services. |
| Automattic | IP address, WordPress.com account information | Traffic monitoring and content publishing services through Automattic’s Jetpack service |
| Dragonpay | Name, email address, and limited banking information | Provision of payment services; Dragonpay receives the required information for identification of the customers; Cropital receives limited banking information (e.g. which bank or payment channel a user utilizes). |
| Xendit | Name, email address, and limited banking information | Provision of payment services; Paypal receives the required information for identification of the customers; Crop Connect receives limited banking information (e.g. which bank or payment channel a user utilizes). |
| Profile name, email address, browser cookies | Social media-based single sign-on or Facebook Log-in feature and engagement tracking. | |
| Data and content, IP address, browser cookies | Crop Connect utilizes several Google services, including reCAPTCHA, Analytics, and Suite(Gmail, Drive, Docs, Sheets, Slides) for system security, to monitor and analyze user engagement, and to provide our core service. | |
| Captcha | IP address and pertinent technical data | Security against abusive uses of our systems. |
| HubSpot | Name, email address, other contact information, user profile and activity | User communications and support. Direct marketing |
Rights of the User
As a user of our platforms and services, you have the following rights regarding your personal data:
Right to be Informed
You have the right to know when your personal data is being collected, processed, disclosed, retained, or deleted. You also have the right to know the extent to which such data may or may not approximate your identity.
Right to Disclose Voluntarily
You may choose to disclose only the information you volunteer to provide. If you object to certain processing, disclosures, or use of your personal data, you may communicate with us, subject to the terms and conditions of use of our platforms and services.
Right to Access
You shall have access to all personal data you have voluntarily provided at all times. You will also be informed of how such data is accessed by others, as well as the identity of all persons who have such access and the manner by which your data was processed, especially when such processing involves identifiable or sensitive data.
Right to Rectify, Correct, Limit, or Delete
You can use features in our platforms to rectify, correct, limit, or delete information you have previously shared. However, certain platforms or services may become unavailable to you when certain information is not shared or is removed.
Other Rights
You may have additional rights as provided by applicable laws and regulations.
Crop Connect reserves the right to modify, update, or amend this Policy at any time. We will notify all users and concerned parties of these changes, unless they have waived their right to such notice.
Your Responsibility
It is your responsibility to regularly read and understand this Policy and other terms and conditions for using our platforms and services.
Acceptance
By continuing to use our platforms and services, you accept the terms of this Policy.
Questions or Queries
For any further questions or queries regarding our Policy, please contact our Data Protection Officer at privacy@cropconnectph.com