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Terms & Conditions

Joining the Crop Connect Community

Crop Connect is engaged in the business of retailing, and distribution of agricultural inputs, outputs, technology, and software. It also facilitates credit facility through a crowdfunding set-up for selected farmers and agricultural projects.

Joining the Crop Connect Investor Community

Crop Connect is an impact investment platform connecting interested investors and the general public to verified, skilled, and experienced local farmers in need of funding for agricultural projects.

These skilled and experienced farmers are vetted and screened and are provided with the needed technology, expert guidance, and quality agricultural inputs

Investing in farming and agricultural projects carries several risks. This is mitigated through Crop Connect’s collaboration with network organizations who has the capability and resources to lessen the risk posed by investment in agricultural projects.

Description of Service

Crop Connect is an integrated farming productivity platform operating under the rules and regulations of the Securities and Exchange Commission that 1. Facilitates e-commerce transactions of agricultural outputs and inputs and 2. Enables users to select and invest in local farmers, cooperatives, and retailers.

Crop Connect serves as a facilitator, linking interested lenders to skilled farmers and enabling investors to finance farmers remotely. It handles due diligence, monitoring, and collections on behalf of the lenders.

Crop Connect does not guarantee any returns to its users and/or investors.

Changes in Terms of Use by Crop Connect

Crop Connect may update these Terms of Use at any time, with changes becoming effective once posted on the Crop Connect website. Any visit to the Crop Connect site or use of its services after the new terms are posted indicates your agreement to the changes. Therefore, it is essential to review this page regularly to stay informed of the latest terms

Indemnity of Information

Crop connect makes no representation or warranty, express or implied, regarding the accuracy or completeness of the information provided on this platform. By using this platform, you agree that the company shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of, or reliance on, the information provided. You hereby release the company from any and all liabilities, claims, or demands arising from or related to your use of the information, regardless of when such liabilities may arise

Access

All users and guests can access Crop Connect. However, they are not allowed to use any devices or software to interfere with the site’s proper function. Actions to destroy, damage, or overload the website and its servers are illegal. Additionally, using bots or automated processes to monitor or copy the website’s content without permission is prohibited. Unauthorized attempts to access the site, its users, or its partners are not permitted and are punishable by law.

Account Registration and Termination

All users and guests must register an account to finance farmers and buy products online. All submitted information must be accurate and up-to-date. By registering, you agree to all terms and conditions of Crop Connect.

Terms of Use

Selection of Agricultural Project(s): Users can browse all featured farmers and entities on the website and select the agricultural project to invest.

Payment: Users need to put credits into their virtual wallet to finance a project. Users can opt to use various payment channels to load the virtual waller. Please see our “How It Works” page to learn more. Note that the payment channel used may have various charges and conditions. Please take note that the invested amount is net of charges, facility fees, etc.

Monitoring: Investors will receive regular updates on the progress of the farms they have financed. Progress reports will be sent to their Crop Connect accounts. After the harvest, users will get a financial statement and will receive their initial investment back, along with shared earnings

Re-investment: Users can choose to reinvest their credits in new farms shown on the website once they are uploaded to their virtual wallets.

Withdrawal: Users can choose to withdraw their credits from their virtual wallets. For more information, see our “How It Works” page.

Return and Refund Policy

We strive for you to be happy with your purchase! You can return most items for a full refund within seven (7) days of your purchase date, except for perishable products.

Here’s what you need to know:

Eligible Items: Most unused and unopened items in original packaging can be returned. Perishable goods is an exemption.

Time Frame: You have seven (7) days after purchase to return your item(s).

Refunds: We will issue a full refund to your original payment method.

Return Process: Items returned can be shipped at user expense and courier of choice to our selected destination nationwide. Please contact customer service at info@cropconnect.ph for the return address nearest you.

Some exceptions may apply:

Sale items may not be refundable.

Perishable items purchased online

For more information:

Please contact us at info@cropconnectph.com if you have any questions about our return and refund policy.